Interpersonal Skills – The four interpersonal styles

Often described as ‘people skills’, interpersonal skills are used to communicate and interact with people and are a fundamental skill for everyone. They are skills we can hone and incorporate into our way of being that assist us in countless areas of our daily life. While some people come across as having been born with great […]

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Outplacement – Are you ready?

We’ve all heard the terms before; Restructure, redundancy, down-sizing and RIF (reduction in force).  These events can quickly mutate from jittery whispers into fear and paralysis as employees begin to seek answers and obtain some form of assurance during times of workplace disruption and uncertainty. For a Manager, restructure or downsizing can be a very […]

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Change Impact Assessment

What is a change impact assessment?A change impact assessment is a series of steps that you go through to assess and analyse the impact of a proposed organisational change. Change needs to happen if an organisation wants to deliver on its vision and thrive in today’s fast-paced, global economy. Change enables organisations to drive results more […]

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Courageous Conversations

Courageous Conversations – Five steps to dealing with difficult conversations between Manager and Employee

The need for difficult or courageous conversations with individual employees often crops up for Managers.    Common examples of causal factors include personality clashes within the team, a poor attitude, tardiness, workplace bullying, a difference of opinion, conflict between employees, substandard performance or communication breakdown.   The key to addressing and overcoming these obstacles is […]

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CDL Goes Country!

CDL Insight Consulting has a proud reputation for going to wherever the client needs us to be and over the years that has led to us providing services in many, very unique locations across New Zealand and Australia. Our latest request through, took ‘unique’ to a completely different level. The Head Office of the company […]

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